Login Register

Trip to New York: customer and travel agent role-play

Uploaded by Julie Alexander, Université de Nice-Sophia Antipolis (France)


This English teacher and trainer is preparing these masters learners for a French national university language proficiency exam (CLES, a test designed on the principles of task-based learning).  Because the learners are also pre-service primary school teachers, the professor also wants to expose them to learning technologies that will be useful in their teaching careers, and so has them use the NoteBook software for the class Smart board to support the task-based activities he has planned. 

In this roleplay, the two learners sitting at the front are planning a trip to New York, and the learner who comes to the board plays the travel agent who is giving details of a ballet performance she is recommending.  She uses the board to display the webpage for the show, supporting her own oral production and allowing both her "clients" and the rest of the class to read the relevant information for themselves.


Target language: English

Resource language: English

Native language of learners: French

Age range: 18+

Language level: B2 - Upper Intermediate

Educational context: Higher Education

IWB Features: Interactive objects

Teaching methods: Individual activity at IWB, Roleplay

Language area: Reading, Speaking

IWB board used: SMART Board

Teacher comment

Well to show that - exactly what we said - the teacher should be away from the center of the class - and this is the case because the learners are acting as, not as teachers, but as travel agents here.  And they're using the tool, the white board, you know really as a professional would do.  They've worked, they've prepared their work, they've used the Notebook, you know. They've had the time to look for any information, and they are presenting their information to the customers, you know.  And they're talking at the same time, you know?  And it's interactive, the learners are interacting and then I try to be far from them.

[…] So in that case you see that the communication is very close - there is not computer in between - you know, she can talk and show things and be there.

Learner comments

License - CCBYNCSA

You are free:

  • to Share — to copy, distribute and transmit the work
  • to Remix — to adapt the work

Under the following conditions:

  • Attribution You must attribute the work in the manner specified by the author or licensor (but not in any way that suggests that they endorse you or your use of the work).

  • Noncommercial — You may not use this work for commercial purposes.

  • Share Alike — If you alter, transform, or build upon this work, you may distribute the resulting work only under the same or similar license to this one.


Every effort has been made to ensure necessary copyright permission has been gained for materials used on this website. In some instances we have been unable to trace the ownership of copyright material and we would appreciate any information that would enable us to do so.

Related items





About Us

iTILT is a European project on Interactive Technologies in Language Teaching which focuses on the use of interactive whiteboards in the communicative language classroom. If you have comments or questions about this project please contact us.